How do I place an order?

You can buy products from our collection through our online shop or by using our configurator to customise pieces at your preference.

How long will it take to receive my order?

Due to the time it takes to manufacture each of our pieces, the shipping time of the products available in our online shop can vary between 1 and 3 weeks.
The shipping time of custom-made pieces with drawn threads designed in our configurator is also of 3 weeks, at most. When additional customisation services are requested, the shipping time will be agreed with the client within a maximum of 24h after placing the order.

Our clients may check the status of their order at any time by calling or sending us an e-mail message. A representative will help you monitor your order and he/she can provide you with shipping times.

How do you calculate shipping costs?

Shipping costs are calculated based on order weight and destination.

For any further questions please do not hesitate to contact us.